Santiago - El Golf

Avenida Apoquindo 3600, Piso 5, Santiago, Chile, 7550108

The Center occupies the fifth and ninth floors of a modern office block with an attractive, spacious reception area. It has its own secure underground parking and is protected by 24-hour CCTV. It is just a few minutes' walk from an underground railway station. Arturo Meriono Benitez International Airport is 26km away.

Santiago - Vitacura

Avenida Vitacura 2670, Floor 15, Santiago, Chile, 7550698

The Santiago Vitacura Center is located on the 15th floor of one of the newest high-rise buildings in the city, situated near El Bosque, an attractive business and residential district, and adjacent to the Santiago World Trade Center. The Center has its own on-site coffee bar and secure underground parking. There are good public transport connections, and the international airport is 40 minutes away.

Explore Our Courses

Dynamics 365 Finance and Operations: Treasury and Accounting

 14 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations. By the end of this training, participants will be able to:
  • Navigate and customize the Dynamics 365 Finance and Operations interface.
  • Generate and analyze financial reports efficiently.
  • Manage treasury functions, including cash flow and bank reconciliations.
  • Enhance financial workflows for better operational efficiency.
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Microsoft Dynamics 365 Customer Service

 14 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service. By the end of this training, participants will be able to:
  • Understand the core features and functionalities of Dynamics 365 Customer Service.
  • Set up and configure the D365 Customer Service environment.
  • Manage customer interactions and cases efficiently.
  • Utilize analytics to improve service delivery.
  • Integrate Dynamics 365 Customer Service with other Microsoft applications.
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Microsoft Dynamics 365 Sales

 14 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations. By the end of this training, participants will be able to:
  • Understand the core features and functionalities of Dynamics 365 Sales.
  • Set up and configure the D365 Sales environment.
  • Manage customer relationships and sales processes using D365 Sales.
  • Utilize data and analytics to drive sales decisions.
  • Integrate Dynamics 365 Sales with other Microsoft applications.
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Microsoft Dynamics 365 Sales Insights

 14 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to utilize the MS Dynamics 365 Sales Insights module for smarter sales strategies and improved customer engagement. By the end of this training, participants will be able to:
  • Understand the features and benefits of the Sales Insights module.
  • Use AI-driven analytics to enhance sales performance.
  • Customize and configure the module for specific business needs.
  • Leverage insights for lead scoring, relationship health, and pipeline management.
  • Integrate Sales Insights with other Dynamics 365 modules and third-party tools.
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Comprehensive Dynamics 365 for Business Operations

 35 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at intermediate-level business analysts who wish to lead initiatives for continuous business process improvement and system enhancements within their organizations. By the end of this training, participants will be able to:
  • Gain a comprehensive understanding of Dynamics 365.
  • Set up, configure, and manage various components of Dynamics 365.
  • Analyze existing business processes and make recommendations for optimization using Dynamics 365 functionalities.
  • Manage migrations and updates within Dynamics 365.
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Microsoft Dynamics 365 Customer Insights (MB-220)

 21 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights. It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant. By the end of this training, participants will be able to:
  • Understand the core concepts and benefits of Microsoft Dynamics 365 Customer Insights.
  • Unify, enrich, and analyze customer data using Customer Insights.
  • Create and manage segments, lists, forms, pages, leads, contacts, accounts, email messages, customer journeys, events, webinars, and surveys.
  • Integrate Customer Insights with other applications and services.
  • Monitor and optimize marketing performance and customer satisfaction.
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Microsoft Dynamics 365

 14 Hours
This instructor-led, live training in Santiago (online or onsite) is aimed at business analysts who wish to optimize marketing and sales processes with Microsoft Dynamics 365. By the end of this training, participants will be able to:
  • Use the different modules in Microsoft Dynamics 365 to manage process flows.
  • Integrate the Power Platform into Microsoft Dynamics 365.
  • Structure different common data models such as records, segment charts, and more.
  • Automate processes with Microsoft Flow integration.
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Testimonials (1)

I learnt that we underutilize the system we work on and enjoyed every apsect.

Tracy Rehman - Financial Planning Institute

Course - Microsoft Dynamics 365 Customer Insights (MB-220)

Upcoming Courses

Dynamics 365 Finance and Operations: Treasury and Accounting

2025-05-15 09:30
14 hours
Santiago - El Golf
UF 98,43 (Online)
UF 288,43 (Classroom)

Microsoft Dynamics 365 Customer Insights (MB-220)

2025-06-02 09:30
21 hours
Santiago - Vitacura
UF 142,18 (Online)
UF 487,18 (Classroom)

Comprehensive Dynamics 365 for Business Operations

2025-06-16 09:30
35 hours
Santiago - El Golf
UF 229,68 (Online)
UF 704,68 (Classroom)

Microsoft Dynamics 365 Customer Service

2025-06-26 09:30
14 hours
Santiago - Vitacura
UF 98,43 (Online)
UF 328,43 (Classroom)

Microsoft Dynamics 365 Customer Service

2025-07-10 09:30
14 hours
Santiago - El Golf
UF 98,43 (Online)
UF 288,43 (Classroom)

Microsoft Dynamics 365 Customer Service

2025-07-24 09:30
14 hours
Santiago - Vitacura
UF 98,43 (Online)
UF 328,43 (Classroom)

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